Chatbase

• Train AI agents on your own data (documents, websites, databases)

• No-code interface—easy to build and embed on websites/apps

• Embed agents as widgets or iframes with customization

• Agentic capabilities: answer questions and execute tasks

• Supports integrations with platforms like Stripe, WhatsApp, and Cal.com

• Secure and compliant with encryption and access controls

• Advanced analytics dashboard for performance insights

• Supports multiple LLM models (OpenAI, Claude, Gemini, Cohere, etc.)

• Ability to escalate unresolved queries to human agents

• Customizable agent tone, instructions, and behavior via prompts

Chatbase is a powerful AI platform designed for businesses to build, train, and deploy intelligent customer support agents using their own data—whether documents, web content, or internal databases. Launched on February 4, 2023, it quickly evolved from a simple custom-ChatGPT prototype into a full-fledged agentic platform capable of not just answering queries, but also executing actions like scheduling, managing subscriptions, or checking orders by integrating with systems such as Stripe and Cal.com.

Its intuitive no-code interface enables non-technical users to embed AI agents on websites, apps, or messaging platforms. You can customize an agent’s tone, behavior, and instructions directly in settings—choosing from models like OpenAI’s GPT variants, Claude, Gemini, or Cohere—and define business logic and safeguards to guide responses.

Chatbase emphasizes security and enterprise readiness, offering encrypted communication, compliance standards, and controlled data access. Its analytics dashboard delivers insights into how users engage with the agents, where friction lies, and how to optimize for better performance over time.

SMART AGENTS built with Chatbase are more than typical chatbots—they’re capable of reasoning through multi-step problems, integrating with business workflows, and scaling across channels like WhatsApp, Messenger, and web embeds. The platform supports seamless escalation to human support when needed, ensuring both automation and quality coverage.

Trusted by over 9,000 businesses across 140+ countries, Chatbase delivers a competitive edge in customer experience—making support faster, smarter, and more engaging while extending brand voice through consistent AI-powered interactions.