Leena AI

Leena AI is a conversational AI work assistant for enterprises, automating HR and internal support tasks, answering employee queries instantly, and integrating with systems to boost efficiency and engagement.

Pricing Model: Paid

Category: HR and Recruitment Ai Tools

https://leena.ai/

Release Date: 26/10/2018

• Conversational AI / chatbot for employee self-service (HR, IT, Finance)
• Autonomous “Agentic AI” that not only answers but completes tasks within systems
• Integration with major enterprise systems (HRIS, payroll, collaboration tools)
• Workflow automation for onboarding, offboarding, leave, claims, reimbursements
• Internal helpdesk & ticketing system with smart routing
• Sentiment analysis and engagement feedback modules
• Knowledge base with context-aware responses
• Multi-channel access (web, mobile, Slack, Teams, WhatsApp)
• Multilingual support and contextual understanding
• Analytics & insights dashboards (ticket volume, response times, usage metrics)

Leena AI is an enterprise-grade conversational AI platform designed to transform internal employee support by automating repetitive service tasks and making HR, IT, and finance helpdesk functions more efficient. Powered by its proprietary “Agentic AI” architecture, Leena AI can do more than answer queries: it can perform tasks on behalf of users by interfacing with backend systems. As a result, organizations can reduce the burden of internal tickets and enable faster, more reliable responses to employee needs.

At its core, Leena AI offers a robust conversational interface (chatbot) that understands employee queries—such as leave balance, reimbursement status, payroll, policies, and more—and resolves them automatically. The system also routes more complex tickets to the correct department or expert when needed. To support full service delivery, Leena AI integrates seamlessly with major HR, IT, and enterprise platforms (such as HRIS, payroll, collaboration tools, and ticketing systems), allowing the AI to fetch, update, or act on data across systems. This enables truly end-to-end automation of internal workforce workflows.

Leena AI includes modules for onboarding and offboarding, automating the triggers, document submissions, system access changes, and exit formalities with minimal manual intervention. Its employee engagement tools capture pulse surveys, open responses, and sentiment analytics—highlighting actionable themes and flagging urgent issues. Trend analysis and dashboards help service teams monitor performance, optimize response times, and identify bottlenecks.

The platform supports multiple languages and is accessible via various channels—web, mobile app, Slack, Microsoft Teams, WhatsApp—ensuring employees can use it through their preferred interface. This helps drive adoption and usability across geographic locations. Leena AI’s custom-based pricing model is aimed at mid to large enterprises; customers request a demo or quote tailored to their scale and requirements. The solution is marketed for organizations that wish to reduce internal ticket volume by up to 70 %, accelerate service delivery, and free human teams to focus on strategic work. In sum, Leena AI serves as a digital assistant to employees—helping from first onboarding through the full employee lifecycle, with conversational support, automation, and analytics to foster a modern, efficient internal service experience.

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