LiveChatAI

LiveChatAI is an AI chatbot platform that can be trained with your content (webpages, PDFs, FAQ) to answer customers instantly. It supports live agent handoff, multilingual responses, and integrates with websites and CMS platforms.

Pricing Model: Free + Paid

Category: Customer Support and CRM Ai Tools

https://livechatai.com/

Release Date: 10/04/2022

• AI chatbot trained on your own content sources
• Seamless handoff to human agents when needed
• Multilingual support (many languages)
• Embedded on website via script or CMS plugin
• Crawling or sitemap import of website content to train the bot
• Analytics and conversational insights
• API / customization support
• WordPress plugin integration
• Unlimited AI bots under some plans
• Branding removal / white labeling in premium plans

LiveChatAI is a hybrid AI and human support chatbot platform that enables businesses to deploy intelligent conversational agents on their websites, apps, or messaging channels. The core strength lies in training the AI model using a company’s own content—such as webpages, knowledge bases, PDFs, or FAQ documents—so that the chatbot gives contextually accurate and brand-specific responses. Once deployed, the bot handles a large share of routine customer queries automatically, while seamlessly escalating more complex issues to human support agents.

Setting up LiveChatAI is designed to be simple. You feed in your content sources by entering URLs or sitemaps, and the system crawls and ingests them to train the chatbot. You can toggle whether human support is active or not, enabling a fully automated or hybrid model. The chatbot integrates easily into websites through a script tag or via CMS plugins, including WordPress. It is capable of handling multilingual conversations, making it useful for global businesses.

LiveChatAI offers real-time analytics and conversation insights, helping teams monitor performance, error rates, and areas needing further training. The platform supports API access and customization, allowing developers to tailor behavior, integrate with other systems, or trigger actions based on user intent. Many plans allow creating multiple AI bots, white labeling (removing LiveChatAI branding), and scaling message volumes.

A free tier lets users test the system with limited message counts and one bot, while paid plans expand message allowances, add more seats or agents, remove branding, and unlock advanced features. With LiveChatAI, businesses can reduce support volume, improve response speed, and maintain conversational consistency. It is particularly suited for e-commerce sites, SaaS tools, educational platforms, and service businesses that need scalable, intelligent customer interaction around the clock.

By marrying AI content training with human oversight, LiveChatAI creates a responsive, brand-aware chatbot solution that enhances user experience and alleviates pressure on support teams.

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