Missive

Missive is a collaborative email and team inbox platform that integrates chat, SMS, WhatsApp and task‑management with automation and AI features to help teams handle shared communications and streamline workflows.

Pricing Model: Free + Paid

Category: Customer Support and CRM Ai Tools

https://missiveapp.com/

Release Date: 03/02/2015

• Shared inboxes that allow multiple team members to access and collaborate on the same email account
• Internal chatrooms and threaded discussions inside email threads for team collaboration
• Task creation and assignment directly from email conversations with tracking and due dates
• Automation rules to route, tag, forward or respond to messages based on conditions
• AI‑assisted drafting of messages, summarising threads and generating replies
• Unified inbox that supports email, SMS, WhatsApp, Messenger, and other channels
• The ability to schedule send later, snooze messages, and multi‑account support
• Robust integrations with many third‑party apps and workflows via API/webhooks
• Real‑time analytics and visibility into team activity, workload and response times
• Security features including two‑factor authentication, SSO support and enterprise compliance
  Launched date:

Missive is a modern collaboration platform built to unify email, team chat, shared tasks and automation into a single workspace that teams actually enjoy using. Many organisations juggle multiple tools — email clients, chat apps, task managers and separate automations — which creates friction, context‑switching and lost productivity. Missive brings all these elements under one roof so you can stay in flow and focus on what matters. In practice the platform allows you to share inboxes with your team so rather than forwarding or CC’ing, you can assign, comment, chat and respond collectively with full awareness of who is doing what. Within any conversation you can turn an email into a task, assign it to a teammate, set a due date and monitor its status. Automation rules let you trigger actions when conditions are met — for example routing a high‑priority support email to the right team, auto‑tagging or sending reminders. The AI‑assisted features make drafting faster and smarter, helping you craft replies, summarise long threads or translate messages as needed. The unified inbox supports multiple channels beyond just email — you can bring in SMS, WhatsApp or Messenger conversations so nothing falls through the cracks. Integrations allow these workflows to connect with your existing apps via API or webhooks so you don’t reinvent everything. Security and compliance are built‑in so you can trust it when handling sensitive communications. Whether you’re a small business, support team or agency, Missive helps streamline shared communication, reduce manual work and give your team full visibility into incoming messages and tasks.

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