OpenWidget

• AI-powered live chat and chatbot
• Unified widget for multiple engagement tools
• Real-time customer support messaging
• Automated responses and workflows
• Website notifications and announcements
• Customer feedback and survey tools
• Lead generation and contact capture
• Customizable widget design and branding
• Easy integration with websites and apps
• Analytics and performance insights

OpenWidget is a modern AI-driven customer engagement platform designed to help businesses communicate with their website visitors more effectively. By combining multiple communication tools into a single lightweight widget, OpenWidget eliminates the need for separate chat, notification, and feedback systems. This unified approach allows companies to deliver seamless customer experiences while improving efficiency and engagement.

At the core of OpenWidget is its AI-powered chat functionality, which enables businesses to respond to customer inquiries instantly. Automated responses and intelligent workflows ensure that visitors receive timely assistance even outside business hours. The platform supports live chat, enabling teams to step in when human interaction is needed, creating a balance between automation and personalization.

Beyond chat, OpenWidget includes tools for sending targeted notifications, announcements, and updates directly on websites. These features help businesses guide users, promote offers, and share important information without interrupting the user experience. Built-in feedback and survey tools allow organizations to gather valuable insights from customers, helping improve products, services, and overall satisfaction.

OpenWidget is designed with flexibility in mind. Businesses can customize the widget’s appearance to match their brand identity and easily integrate it into websites with minimal setup. The platform also provides analytics and performance metrics, allowing teams to track engagement, response times, and customer behavior.

By centralizing customer communication into one AI-enhanced widget, OpenWidget helps businesses increase conversions, improve customer support, and build stronger relationships with their audience. It is suitable for startups, e-commerce stores, SaaS companies, and enterprises looking for a scalable and user-friendly engagement solution.