Bitrix24

• CRM with lead and deal pipelines, contacts, and relationship tracking
• Built‑in AI Copilot for content generation, idea prompts, smart summaries
• Task & project management with Gantt charts, Kanban boards, dependencies
• Internal communication: chats, activity feed, group chats, video calls
• Document management, file sharing, version control, cloud storage
• Workflow automation and business process builder
• Telephony, call tracking, call recording, and CRM integration with calls
• HR tools: employee directory, time tracking, absence calendar
• Website builder, online shop, forms, landing page tools
• Integration APIs, marketplace apps, email marketing, & third‑party connectors

Bitrix24 is an all-in-one business platform designed to streamline communication, project management, customer engagement, and internal operations. It integrates a wide range of tools into a single digital workspace, enabling teams and businesses to operate more efficiently without juggling multiple software solutions.

The platform includes a powerful CRM system that manages leads, deals, contacts, and client interactions. Teams can automate sales pipelines, set follow-up rules, and track performance through customizable dashboards. For project management, Bitrix24 offers Kanban boards, Gantt charts, task dependencies, time tracking, and team workload views to support both agile and traditional workflows.

Communication is central to Bitrix24’s design. It features team chat, group discussions, video conferencing, and company-wide feeds, allowing organizations to stay aligned in real-time. Document management tools let users store, share, and collaborate on files securely with version history and permission settings.

Bitrix24’s AI Copilot enhances daily productivity with smart features like text generation, task suggestions, summaries, and message improvements, helping teams reduce repetitive work and make faster decisions. The built-in workflow automation system allows users to create custom business processes that trigger actions based on specific rules or events.

In addition to business operations, Bitrix24 supports HR functions with tools for tracking working hours, managing employee records, and organizing schedules. It also offers a website builder and e-commerce features, enabling businesses to create landing pages, forms, and online shops directly within the platform.

Bitrix24 is available in both cloud and on-premises versions, making it flexible for various organizational needs. Its pricing model includes a generous free plan and scalable paid options for growing teams and enterprises. With its comprehensive toolset and AI integration, Bitrix24 helps businesses centralize operations, improve collaboration, and automate workflows for sustainable growth.