ChatLab

• Train the chatbot on your website content (pages, sitemap) for accurate responses
• Upload documents (PDF, DOCX, CSV, XLS) to enrich chatbot knowledge
• Customize avatar, branding, launcher icons and chatbot appearance
• Set the chatbot role (support bot, sales bot) and adjust tone and response length
• Embed the chatbot widget or iframe on your website without coding
• Review chat logs, filter/categorize conversations and oversee customer interactions
• Seamlessly hand off to human support agents and via live chat when needed
• Support for 80+ languages to engage global customers
• Lead capture capabilities: collect emails and phone numbers, export leads
• Ecommerce integrations: answer product queries, recommend items, check order status
• Automatically retrain the bot using latest website content on schedule
• Provides analytics and insights: conversation trends, FAQ gaps, sentiment analysis

ChatLab is an AI-powered conversational assistant designed for customer service, sales support and website engagement. Businesses can point ChatLab to their website, sitemap or upload relevant files (PDFs, spreadsheets, text) so the AI bot learns from that data and becomes effective at answering visitor questions, guiding purchases, capturing leads and handing off to humans when needed. Set up involves customizing the bot’s appearance, naming it, defining its role (for support or sales) and embedding it on the site via a widget or iframe; no heavy coding is required. Once live, ChatLab works around the clock, interacting in over 80 languages, helping customers instantly, and freeing human agents from routine tasks.

The value of ChatLab lies in its adaptability and analytics. It can automatically retrain itself with changes from your website, track conversation logs, highlight knowledge gaps, capture leads and export them, and provide conversation summaries and trend insights. For e-commerce sites it goes further by integrating with backend systems to check stock, recommend products, or provide order-status updates. The ability to brand the bot widget, use your own domain, remove ChatLab branding and scale to multi-bot deployments makes it suitable for agencies or larger organisations.

Pricing starts with a free tier that allows basic usage and evaluation. Paid plans unlock more message credits, more bots, branding removal, advanced analytics and integrations. Whether you’re a small business wanting to automate support for simple FAQs or a larger enterprise wanting a branded intelligent agent across multiple websites, ChatLab offers a flexible solution. With multilingual support, lead generation and seamless human handoff, ChatLab helps convert visitors to customers while improving efficiency and customer satisfaction.