Claro

• AI-powered video analytics for real-time detection and surveillance intelligence
• AI and automation discovery for identifying and prioritizing high-value business opportunities
• AI Data Readiness Suite for Microsoft 365 data governance and AI preparation
• Accelerator Engine for predictive intelligence, automated decisions, and operational insights
• AI-powered analytics for documents, images, video, and other unstructured data
• IoT-powered asset tracking, monitoring, and operational visibility
• AI-enhanced cybersecurity, vulnerability management, and threat detection
• Cloud and Microsoft ecosystem integration for enterprise AI deployments
• Digital transformation services for modernization, integration, and workflow automation
• Industry-specific AI solutions for insurance, manufacturing, logistics, healthcare, retail, education, and government

Claro Enterprise Solutions is an enterprise technology provider delivering managed IT services, AI-powered solutions, cybersecurity, cloud infrastructure, IoT, connectivity, and digital transformation services. Its current portfolio uses AI and automation to help organizations analyze data, modernize operations, improve security, automate processes, and develop technology strategies around business objectives. Claro describes itself as an outcome-driven technology partner backed by América Móvil, with operations and technology partnerships spanning the Americas and other markets.

The company’s AI and intelligent-insights portfolio is organized around its Accelerator Engine. This approach is designed to move organizations beyond conventional reporting by connecting information from ERP, CRM, operational systems, and documents into a more unified data layer. Claro describes the resulting capabilities as predictive intelligence, automated decision-making, best-next-action recommendations, and real-time operational insights.

AI Video Analytics is one of Claro’s established AI solutions. The product was publicly launched in May 2023 and is designed to add AI-based analysis to existing video infrastructure. Depending on the deployment, capabilities include real-time detection, facial and vehicle recognition, people counting, intrusion alerts, and video search. The solution is positioned for environments where organizations need automated analysis of surveillance footage and faster identification of relevant events.

Claro’s intelligent-insights portfolio also includes Asset Insight, which uses IoT-based tracking to provide visibility into assets, shipments, and equipment. The system is designed for distributed environments where organizations need real-time information about physical assets and operational activity. This connects IoT data with the broader analytics and automation capabilities offered through Claro’s enterprise technology portfolio.

The company provides AI and Automation Discovery as an advisory service for organizations evaluating AI opportunities. The service helps businesses identify potential AI and automation initiatives, prioritize them according to business value, and develop a roadmap for execution. Claro announced the service in June 2026, initially highlighting its use for insurance organizations seeking a structured approach to AI adoption.

Claro also provides an AI Data Readiness Suite for Microsoft 365 environments. The service is designed to prepare organizational data for secure AI use by addressing fragmented information, redundant or outdated content, excessive permissions, governance gaps, and compliance requirements. It can centralize important content, remove unnecessary information, apply access controls, establish lifecycle policies, and continuously monitor the resulting data environment.

The AI Data Readiness Suite is intended to provide a more controlled foundation for enterprise AI applications such as Microsoft Copilot. Rather than treating AI deployment as an isolated software implementation, Claro’s approach focuses on the quality, organization, governance, and security of the underlying business information. This can be particularly relevant for organizations operating in regulated environments or managing large Microsoft 365 data estates.

Claro’s digital transformation services extend its AI capabilities into broader business modernization projects. Digital Transformation Services are described as platform-agnostic, meaning organizations do not necessarily need to replace their existing technology stack. Instead, Claro can work with existing systems to modernize, integrate, and automate business operations while incorporating AI and governance into the transformation process.

The company’s cloud portfolio includes Microsoft Azure, Microsoft 365, Amazon Web Services, Enterprise Claro Cloud, and related managed cloud services. These capabilities provide infrastructure and cloud environments that can support enterprise applications, data, AI workloads, backup, security, and digital transformation initiatives. Claro’s enterprise cloud services are designed around scalable infrastructure and connectivity rather than a standalone consumer AI application.

Claro also operates in cybersecurity and cyber-physical security. Its portfolio includes Managed Detection and Response, CyberSOC, vulnerability management, penetration testing, Zero Trust endpoint security, security awareness training, and cyber-physical security solutions. Some of these services incorporate AI-enhanced detection and analysis to identify risks and improve security operations.

The company serves multiple industries with specialized technology solutions. Its industry portfolio includes insurance, property management, state and local government, manufacturing, logistics, healthcare, retail, education, and commercial construction. Depending on the sector, solutions can combine AI, video analytics, cybersecurity, IoT, cloud infrastructure, connectivity, and managed services.

For contact-center environments, Claro offers Contact Center as a Service with omnichannel engagement across calls, chat, SMS, social media, email, and AI-enabled virtual assistants. Its contact-center capabilities also include AI-assisted tools such as predictive routing, conversational bots, real-time guidance, sentiment analytics, real-time dashboards, and CRM integration.

Claro’s AI capabilities therefore extend beyond a single generative AI application. The company combines AI with video analytics, IoT, cybersecurity, data governance, cloud services, automation, and digital transformation. This makes its offering primarily relevant to organizations seeking enterprise technology services and managed implementations rather than individuals looking for a standalone AI productivity application.

Pricing is generally customized rather than presented as a consumer subscription. Claro states that its digital transformation services price projects according to scope, complexity, and expected outcomes, while other enterprise services typically require consultation and solution-specific quotation. No standard public starting price for the overall Claro AI portfolio is disclosed.

Frequently Asked Questions

What is Claro Enterprise Solutions?

Claro Enterprise Solutions is an enterprise technology provider offering AI, automation, cybersecurity, cloud, IoT, connectivity, and digital transformation services.

What AI solutions does Claro provide?

Claro provides AI Video Analytics, AI and Automation Discovery, AI Data Readiness, intelligent insights, automation, and other AI-enabled enterprise services.

What is Claro AI Video Analytics?

Claro AI Video Analytics uses artificial intelligence to analyze video infrastructure for capabilities such as detection, recognition, people counting, alerts, and video search.

What is the AI Data Readiness Suite?

The AI Data Readiness Suite prepares Microsoft 365 data for AI by improving organization, governance, permissions, compliance, and data quality.

Does Claro provide AI automation services?

Yes, Claro provides AI and automation services that help organizations identify automation opportunities, prioritize initiatives, and develop implementation roadmaps.

Which industries does Claro serve?

Claro serves industries including insurance, manufacturing, logistics, healthcare, retail, education, government, property management, and commercial construction.

Does Claro offer cloud and cybersecurity services?

Yes, Claro provides managed cloud, Microsoft Azure, Microsoft 365, AWS, cybersecurity, Zero Trust, CyberSOC, vulnerability management, and related enterprise services.

How much does Claro Enterprise Solutions cost?

Claro Enterprise Solutions uses customized enterprise pricing based on factors such as scope, complexity, deployment requirements, and expected business outcomes.

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