RIOT Industrial

• AI-powered industrial troubleshooting through The Process Expert
• AI-assisted machine and SCADA data analysis with The Automated Engineer
• NextStep Decision Engine connecting Ignition data with agentic AI
• Real-time SCADA monitoring through mobile, desktop, and web interfaces
• SCADA-agnostic and hardware-agnostic industrial data analysis
• Integration with PLC, POC, ESP, and other industrial control systems
• AI-powered anomaly detection, operational analysis, and preventive maintenance insights
• Customizable alarms, callouts, and notifications through multiple communication channels
• Power BI analytics, interactive reporting, and historical production data visualization
• Bring-your-own-AI infrastructure and on-premises or hosted AI model support

RIOT Industrial is an industrial technology company providing SCADA, machine data, automation, and AI solutions for manufacturers, producers, plants, and other industrial operations. Its platform combines data capture and operational visibility with AI-powered analysis and troubleshooting, helping teams monitor equipment, investigate operational issues, and make decisions using production data. The company’s product suite includes RIOT SCADA, The Automated Engineer, The Process Expert, and the NextStep Decision Engine for Ignition.

RIOT SCADA provides a cloud-connected SCADA environment designed for real-time monitoring and management of industrial processes. The platform provides mobile-friendly access to production information through phones, tablets, and computers, while its edge gateway can connect to PLCs, POCs, ESPs, and other industrial equipment across different protocols. Interactive dashboards and reporting provide access to real-time information and historical trends for asset and production analysis.

The platform also includes configurable alarms and callouts. RIOT SCADA can deliver notifications through text messages, email, phone calls, and app notifications, allowing operators to receive alerts when configured operating conditions or alarms occur. The system is designed to provide remote visibility and control while maintaining connections to existing industrial infrastructure.

The Automated Engineer is RIOT Industrial’s SCADA-agnostic AI and analytics solution. It is designed to work with existing SCADA systems and hardware rather than requiring organizations to replace their current control infrastructure. The platform analyzes operational data, identifies patterns, and assists with understanding asset performance and potential operational issues.

The Automated Engineer can be used across industrial environments including oil and gas, chemical and energy operations, environmental systems, water and wastewater facilities, and other process-oriented industries. Its focus is on analyzing machine and operational information to provide additional visibility into asset performance and support maintenance and operational decisions.

The Process Expert focuses on industrial troubleshooting and maintenance support. It allows operators and technicians to interact with equipment information, manuals, maintenance records, and troubleshooting documentation. The system can use uploaded technical information to help users investigate equipment problems and receive step-by-step troubleshooting guidance.

The Process Expert also provides QR-code-based access to equipment information. Equipment manuals, maintenance schedules, troubleshooting resources, and historical information can be consolidated and associated with equipment so that workers can access relevant information when working with machinery. The platform supports self-service workflows in which operators can upload and interact with maintenance information.

RIOT Industrial announced the nationwide launch of The Process Expert on February 27, 2025. The company described the platform as an AI-powered troubleshooting solution intended for industries including energy, manufacturing, municipal water, agriculture, food processing, automotive, and aerospace. The system is designed to help operators find relevant technical information and troubleshooting guidance without manually searching through large collections of equipment documentation.

The NextStep Decision Engine for Ignition adds an AI intelligence layer to existing Ignition environments. The module installs directly into an Ignition gateway and can be configured within Ignition Designer and Perspective views. It reads an existing tag database and uses process mapping and contextual information to connect production data with AI models.

NextStep is designed to provide AI-generated answers to operational questions, identify process anomalies, and assist with resolving production problems. The module can continuously analyze production environments and provide machine performance and preventive-maintenance insights within an existing Ignition interface.

NextStep uses a no-code configuration model. Users can create collections and process maps through the module’s configurator, with process mapping used to describe how production tags and equipment relate to each other. This contextual information helps the connected AI interpret industrial data within the operating environment.

The NextStep platform also supports a bring-your-own-AI approach. Organizations can connect their own AI infrastructure and keep production data within infrastructure managed by their IT teams. RIOT Industrial states that the module can work with more than 100 on-premises or hosted AI models, allowing organizations to select AI infrastructure according to their security and deployment requirements.

RIOT Industrial’s solutions are designed to work with existing industrial systems rather than requiring complete hardware replacement. Its SCADA platform provides edge data acquisition, cloud infrastructure, analytics, reporting, alarms, and remote access, while its AI products add troubleshooting, analysis, and decision-support capabilities on top of operational data.

The company’s AI solutions are aimed at industrial environments where equipment performance, production data, maintenance information, and process conditions need to be analyzed together. Applications include manufacturing and plant operations, oil and gas, water and wastewater, agriculture, chemical and energy operations, food processing, automotive, aerospace, and other industrial environments.

Pricing varies by product and deployment. The NextStep Decision Engine is offered through a perpetual and unlimited licensing structure, while RIOT Industrial’s broader SCADA, Process Expert, and Automated Engineer offerings do not publish standard starting prices on their public website. Organizations generally need to contact RIOT Industrial for product-specific deployment and pricing information.

Frequently Asked Questions

What is RIOT Industrial?

RIOT Industrial is an industrial technology company providing SCADA, machine data, AI analysis, troubleshooting, and automation solutions for industrial operations.

What is RIOT SCADA?

RIOT SCADA is a cloud-connected SCADA platform for monitoring, analyzing, and managing industrial equipment and production processes.

What is The Process Expert?

The Process Expert is an AI-powered industrial troubleshooting platform that helps operators access equipment information and receive guidance for diagnosing operational problems.

What does The Automated Engineer do?

The Automated Engineer analyzes SCADA and machine data to identify patterns, support operational analysis, and provide insights into asset performance.

What is the NextStep Decision Engine?

NextStep is an Ignition module that connects real-time Ignition data with agentic AI for operational questions, anomaly identification, and machine performance insights.

Does RIOT Industrial work with existing SCADA systems?

Yes, several RIOT Industrial solutions are designed to integrate with existing SCADA and industrial control infrastructure without requiring a complete system replacement.

Does NextStep require coding?

No, NextStep provides a no-code configuration workflow using its built-in configurator, collections, and process mapping tools.

How much does RIOT Industrial cost?

RIOT Industrial does not publicly disclose standard pricing for its broader product suite, while NextStep uses a perpetual and unlimited licensing structure and is available as a free download for evaluation.

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