Turn

• AI-powered background screening workflows for high-volume hiring and workforce management
• AI Assistant providing contextual guidance for screening reports and FCRA compliance questions
• ClarifAI that translates complex criminal and motor vehicle record information into plain language
• Criminal background checks including national, county, statewide, federal, and international searches
• Identity verification, SSN tracing, global watchlist screening, and candidate verification workflows
• Employment, education, credential, motor vehicle, financial history, and healthcare sanctions verification
• Drug screening and continuous criminal or motor vehicle monitoring options
• TurnOS infrastructure for embedding background screening directly into ATS, HRIS, and workforce platforms
• API, dashboard, branded embed, and native integration options with extensive HR technology connections
• Automated compliance workflows covering consent, adverse action, disputes, reporting, audit trails, and candidate support

Turn Overview

Turn is an AI-powered background screening and workforce compliance platform operated by Turn Technologies, Inc. The platform is designed for employers, staffing organizations, and HR technology platforms that need to conduct background checks and related workforce screening at scale. Its services combine screening data, automated workflows, artificial intelligence, compliance infrastructure, APIs, and integrations with HR and workforce management software.

Turn Technologies was founded in 2016 and developed its platform around the needs of high-volume and contingent workforce hiring. The company’s current platform supports domestic and international background screening, identity verification, drug testing, continuous monitoring, and embedded screening infrastructure for technology platforms.

AI-Powered Screening

Turn incorporates AI into its screening platform through tools such as the Turn AI Assistant and ClarifAI. The AI Assistant provides contextual guidance inside the platform, helping users navigate screening reports and understand compliance-related questions. Turn states that the Assistant is informational and does not modify report data or influence employment outcomes.

ClarifAI focuses on making complex record information easier to interpret. It translates criminal and motor vehicle record information into plain-language explanations, helping screening teams review report details more efficiently while retaining the underlying record information.

Background Checks

Turn provides multiple types of criminal background searches, including national database searches, county courthouse searches, statewide searches, federal district searches, and international screening. The platform can combine individual checks into configurable screening packages based on the requirements of a particular workforce or role.

Its screening catalog also includes sex offender registry searches, global watchlist records, motor vehicle records, civil searches, and other screening products. International screening is available across numerous jurisdictions, with Turn describing a unified platform for domestic and international orders.

Identity and Employment Verification

Turn supports identity verification and employment-related checks alongside criminal screening. Available services include SSN tracing, identity verification, employment verification, education verification, credentialing, and professional-license verification. These checks can be combined into broader screening packages according to an employer’s requirements.

The platform also supports specialized checks for regulated industries. Examples include healthcare sanctions screening, FMCSA employment verification, motor vehicle records, financial history, and other role-specific verification services.

Drug Screening and Monitoring

Drug screening is available as an additional screening option, including six-panel and ten-panel tests. Turn also offers continuous criminal monitoring and motor vehicle monitoring for organizations that need ongoing screening after an initial background check.

Continuous monitoring can track relevant records after a candidate has been enrolled. For motor vehicle monitoring, Turn describes workflows that can identify events such as speeding tickets, suspended licenses, or driving-related violations and trigger additional checks when appropriate.

TurnOS

TurnOS is Turn’s screening infrastructure for HR technology platforms, ATS providers, HCM systems, and workforce-management applications. It allows partners to embed background screening into their own products rather than redirecting customers to a separate screening portal.

TurnOS provides API access, configurable screening packages, consent workflows, adverse-action processes, dispute handling, audit logging, and other compliance infrastructure. Turn states that its platform supports more than 500 check types and more than 10,000 laboratory locations through its broader screening ecosystem.

API and Integrations

Turn provides several integration approaches for organizations that want to connect screening with existing HR systems. These include end-to-end APIs, asynchronous API requests, screening sequencing, ATS integrations, and dashboard-based workflows. The API allows customers to control parts of the screening experience while Turn handles designated communications, compliance processes, and result processing.

The platform connects with a broad range of ATS, HRIS, and workforce-management systems. Published integrations include platforms such as BambooHR, Greenhouse, Lever, Rippling, iCIMS, Workday, Fountain, SAP, Cornerstone, Dayforce, Bullhorn, UKG, and others.

Global Screening

Turn supports international background screening in addition to domestic U.S. checks. Its international offering covers numerous countries and provides employment verification, education verification, motor vehicle records, drug screening, healthcare sanctions, and other screening services depending on the jurisdiction.

The company describes its international platform as a unified screening environment, allowing domestic and international checks to be managed through the same dashboard, reporting structure, and billing relationship. Processing and available checks vary by country and applicable privacy and employment laws.

Compliance and Responsible AI

Compliance is a central part of Turn’s platform. The company operates as a consumer reporting agency and provides background screening services subject to applicable consumer-reporting requirements. Its platform includes workflows for candidate consent, adverse action, disputes, audit trails, and report delivery.

Turn also publishes a Responsible AI Policy describing how its AI systems are developed, deployed, governed, and monitored. The policy covers AI systems that process applicant information and systems capable of influencing employment screening workflows, with stated emphasis on transparency, accountability, fairness, and legal compliance.

Candidate and Team Experience

Turn provides dashboards for managing candidate screening activity, including status tracking, enrollment information, screening packages, results, filters, and bulk exports. Organizations can also manage team access using user roles, permissions, and collaboration controls.

Candidate workflows can be delivered through Turn’s own interfaces or embedded into a partner’s product. TurnOS supports API-only deployments, branded embedded experiences, and fully native implementations, allowing organizations to select an integration approach based on their technical requirements and desired candidate experience.

Pricing and Availability

Turn uses paid, volume-based pricing rather than a standard free subscription. Its published Essential package starts at $25 per check for customers running one to 25 checks per month. Growth and Enterprise plans use custom pricing, while individual screening products have separately published per-check prices. Turn states that there are no setup fees, no monthly minimums, and pay-as-you-go options for its standard pricing structure.

Frequently Asked Questions

What is Turn?

Turn is an AI-powered background screening and workforce compliance platform for employers, staffing organizations, and HR technology platforms.

What types of background checks does Turn provide?

Turn provides criminal, identity, employment, education, motor vehicle, drug, financial, healthcare sanctions, watchlist, and other screening services.

What is TurnOS?

TurnOS is Turn’s infrastructure for embedding background screening directly into ATS, HRIS, HCM, and workforce-management platforms.

What is ClarifAI?

ClarifAI is Turn’s AI capability for translating complex criminal and motor vehicle record information into plain-language explanations.

Does Turn provide an AI assistant?

Yes, Turn provides an AI Assistant that offers contextual guidance for screening reports and compliance-related questions inside the platform.

Does Turn integrate with HR software?

Yes, Turn supports integrations with more than 200 ATS, HRIS, and workforce-management platforms, alongside API and embedded integration options.

Does Turn offer international background checks?

Yes, Turn supports international screening across numerous countries and provides a range of jurisdiction-specific employment, education, identity, and other checks.

How much does Turn cost?

Turn’s Essential plan starts at $25 per check for 1 to 25 monthly checks, while higher-volume plans use custom pricing.

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