Chatzy AI

• AI agents for automated customer conversations across multiple digital channels
• WhatsApp AI agents for customer support, sales, marketing, and lead engagement
• Voice AI agents supporting inbound and outbound business conversations
• Website AI agents for answering visitor questions and guiding prospects
• Instagram, Messenger, LinkedIn, and Telegram conversational AI integrations
• Unified omnichannel inbox with human takeover when conversations require staff intervention
• Automation Journeys for customer lifecycle workflows, lead nurturing, and follow-up sequences
• Knowledge bases for grounding AI agents in business information and documentation
• AI agent APIs, webhooks, and integrations for connecting conversational agents with business systems
• Conversation analytics for monitoring agent performance, resolution rates, and customer interactions

Chatzy AI is an agentic AI platform designed to automate customer conversations across multiple digital channels. Businesses can deploy AI agents on WhatsApp, websites, voice, Instagram, Messenger, LinkedIn, and other supported channels, allowing customer questions, sales inquiries, lead engagement, and support conversations to be handled from a unified platform.

The platform combines conversational AI with automation workflows. AI agents can respond to customer questions, qualify leads, provide information, and continue conversations without requiring a human to answer every interaction. When human involvement is necessary, Chatzy AI provides a unified omnichannel inbox where team members can take over conversations.

Chatzy AI also includes Automation Journeys for managing customer lifecycle workflows. Businesses can use these journeys for lead nurturing, follow-ups, marketing campaigns, and other automated communication sequences. Audience management features include custom attributes, tags, and segments for organizing contacts and targeting specific customer groups.

For businesses using WhatsApp, Chatzy AI provides WhatsApp AI agents, broadcast campaigns, WhatsApp calling, and API capabilities on supported paid plans. The platform also supports voice AI agents for inbound and outbound calls. Website agents can be trained on business content and used to answer visitor questions directly on websites.

Knowledge bases provide a way to give agents business-specific information, while Chatzy AI’s APIs and webhooks can connect conversational workflows with external systems. Higher plans also provide features such as multi-agent squads, automatic routing, advanced conversation analytics, and the ability to bring your own LLM keys.

Chatzy AI offers a free plan with recurring monthly allowances. The current Starter plan begins at ₹3,499 per month plus taxes and includes higher message limits, additional AI agents, automation journeys, team seats, and WhatsApp connectivity. Usage-based charges can apply to conversational AI credits, voice minutes, and WhatsApp messaging.

The platform is designed for businesses, ecommerce companies, sales teams, customer support teams, and organizations that need automated conversations across multiple customer communication channels.

Frequently Asked Questions

What is Chatzy AI?

Chatzy AI is an omnichannel AI agent platform for automating customer conversations across WhatsApp, voice, websites, social channels, and other supported platforms.

Which channels does Chatzy AI support?

Chatzy AI supports channels including WhatsApp, voice, websites, Instagram, Messenger, LinkedIn, and Telegram, depending on the selected plan and configuration.

Can Chatzy AI automate WhatsApp conversations?

Yes, Chatzy AI can deploy AI agents on WhatsApp for customer support, sales conversations, lead engagement, campaigns, and automated workflows.

Does Chatzy AI offer a free plan?

Yes, Chatzy AI provides a free plan with recurring monthly allowances and selected AI agent and automation features.

How much does Chatzy AI cost?

Chatzy AI’s Starter plan currently starts at ₹3,499 per month plus taxes, while usage-based charges can apply to AI credits, voice minutes, and WhatsApp messaging.

Can humans take over AI conversations?

Yes, Chatzy AI provides a unified inbox that allows human team members to take over conversations when required.

Does Chatzy AI support automated customer journeys?

Yes, Chatzy AI includes Automation Journeys for customer lifecycle automation, lead nurturing, follow-ups, and other business workflows.

Who is Chatzy AI designed for?

Chatzy AI is designed for businesses, ecommerce teams, sales organizations, customer support teams, and companies managing conversations across multiple channels.

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